Terms of Use

These Terms and Conditions describe the rules that govern your use of Cobber’s online casino and sportsbook services in Canada. They explain the relationship between you and us, set out account and payment rules, and describe how promotions, verification and disputes are handled. By registering or using our platform you agree to follow these terms and any additional rules that apply to specific promotions or products.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Do not share your password or allow others to use your account. We may ask you to verify your identity and address at any time - for example before a withdrawal - and you must provide requested documents promptly. Only one account is permitted per person, household, device or IP address unless we explicitly allow otherwise. We may suspend, restrict or close accounts and withhold funds where we reasonably suspect fraud, money laundering, multi-accounting, chargebacks or other breaches of these terms.

Eligibility requirements

To use our services you must be of legal gambling age in your province or territory and be located where online gambling with us is permitted. You must provide true and complete personal information when registering. Residents of jurisdictions where our services are restricted are not permitted to register or play, and using tools such as VPNs to bypass geo-blocking is prohibited.

Acceptable platform use

Use the platform in good faith and in line with these terms. Prohibited activity includes using bots or automated software, collusion with other players, manipulating game outcomes, or placing bets that exploit bonus or system weaknesses. Abusive behaviour toward staff or other users is not permitted. We reserve the right to take action where play appears irregular or abusive, including voiding bets and reclaiming bonus funds.

General bonus and promotion rules

Promotions are governed by their specific terms in addition to these general rules. Most offers require a qualifying deposit and carry wagering and game‑contribution conditions. Maximum bet limits may apply while a bonus is active and bonus funds may be subject to withdrawal caps. We may require full account verification before paying out winnings earned from bonus funds. Misuse of promotions, bonus stacking or exploiting means your bonus and winnings may be voided.

Deposits and withdrawals

We support a range of payment methods; available options, minimums and processing times depend on your location and payment provider. Withdrawals are subject to identity checks and may be delayed while we complete verification. We may impose deposit or withdrawal limits for security, regulatory or responsible‑gaming reasons. If you have questions about a payment, contact our support team with your account details.

Dispute resolution

If you have a dispute, contact our support team first at [email protected]. We aim to resolve issues promptly. If a satisfactory outcome cannot be reached, we will explain available escalation options. Decisions we take in accordance with these terms are final subject to applicable law.

Updates to terms and conditions

We may update these terms from time to time. We will publish changes on the site and may notify you by email. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. If you do not accept an update you should close your account and stop using the service.