Responsible Gambling Policy

Cobber is committed to safer gambling and player wellbeing. We want you to enjoy gaming in a controlled, responsible way, and we provide clear tools and guidance to help you stay in control. If play stops being fun, we encourage you to use the account controls or contact our support team for help.

Player protection principles

We prioritise player safety, fairness and transparency. We expect all players to gamble responsibly and to provide accurate account information. We monitor account activity for signs of problem gambling and have procedures to intervene when necessary. Our approach balances easy access to account tools with prompt support when issues arise.

Activity-control tools

You can set limits and take breaks directly from your account. These tools are designed to be immediate, simple to use and reversible where appropriate. If you need longer restrictions, our support team can apply extended measures on request.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be changed in your profile, but some changes may include a cooling-off period for added protection. Limits are available for all players and are an effective first step to manage spending.

Loss limits

Loss limits restrict how much you can lose over a given period. They work alongside deposit limits and help ensure losses stay within amounts you are comfortable with. Apply loss limits in your account settings or ask support to help configure them.

Time limits and account breaks

Take short breaks using time-outs when you need a temporary pause. Time-outs can last from 24 hours to several weeks depending on your choice. For longer interruptions, request self-exclusion.

Self-exclusion

Self-exclusion is a longer-term option to block access to your account for months or years. During self-exclusion your account is closed to play and you will be unable to register a new account. Contact support to request self-exclusion and to discuss re-entry procedures when you are ready.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, hiding activity, borrowing to gamble, gambling longer than intended, or neglecting work or family responsibilities. If you notice these signs in yourself or someone you care about, consider using limits or seeking external help.

Tips for maintaining control

Manage your play with practical steps: set realistic deposit and loss limits, schedule regular account reviews, use time-outs when needed, avoid gambling under stress or while drinking, and never treat gambling as a way to make money. Keep payment details secure and only play with amounts you can afford to lose.

Professional help and support organisations

If gambling is causing harm, reach out for professional support. We recommend contacting your provincial problem gambling helpline or a national support service for confidential advice and counselling. You can also speak with our support team to place limits or start self-exclusion; we will respect your privacy and assist without judgement.